Position Detail

COVID-19 CONTACT TRACER Seasonal Employee


This seasonal position is your opportunity to help slow the spread of COVID-19. Working with Lorain County Public Health you will gather critical information from Lorain County residents diagnosed with COVID-19 by identifying and calling their contacts.



  1. Call contacts of newly diagnosed cases
  2. Communicate with contacts in a professional and empathetic manner
  3. Collect and record information on symptoms into a database
  4. Provide contacts with approved information about Ohio quarantine procedures, and if appropriate, refer them to testing according to the protocol
  5. Follow a script to inform contacts about the importance of quarantine and what to do if symptoms develop
  6. Use a telephone, computer and electronic equipment to capture data
  7. Maintain daily contact with supervisor
  8. Other duties as assigned.



  • Outstanding communications, interpersonal and organizational skills
  • Ability to exhibit a professional, positive attitude and work ethic
  • Excellent interpersonal skills
  • Ability to show empathy and patience to distressed individuals
  • Ability to speak, read, and write English
  • Critical thinking and sound judgment
  • Aptitude to handle confidential information with discretion and professionalism
  • Proficiency with computers



Experience in public health, medical, or related field. Interviewing technique skills. Lorain County resident preferred and familiarity with Lorain County geography.

Hours: variable

Compensation: This is a seasonal position. No benefits are assigned. Salary $­­15.00 per hour.

Deadline to apply: This is a continuous posting that will remain open until no longer needed. 

Contact information: Apply online at https://employment.loraincountyhealth.com/. For general questions call Michelle Crossan, Human Resource Specialist at 440.284.6173.

Equal Opportunity Employer M/F